About Custom Plumbing
Custom Plumbing is a family-owned, licensed, and insured plumbing contractor serving Sarnia and Lambton County since 1991. Now in its second generation under owner Matt Melo, the BBB-rated company provides comprehensive residential and commercial plumbing solutions across Sarnia, Corunna, Petrolia, Brights Grove, Camlachie, Sombra, and Plympton-Wyoming. Committed to quality craftsmanship and honest pricing, their experienced team offers same-day service to resolve plumbing issues efficiently.
Services Offered
Opening Hours
- Monday8 AM to 4 PM
- Tuesday8 AM to 4 PM
- Wednesday8 AM to 4 PM
- Thursday8 AM to 4 PM
- Friday8 AM to 4 PM
- SaturdayClosed
- SundayClosed
Location
Open in Maps345 Ontario St Unit B, Sarnia
Customer Reviews
Johan Geyer
GoogleJune 2026
What a disaster Custom Plumber did work for my parents and over charged them and did not do what he said what he have done.I got some decent plumbers and fix problem for half the price ,what a ripp off i never recommend custom plumber for any plumber job.
Response from owner
Thank you for taking the time to share feedback about your parents concerns. It appears you may not have been involved in the process but we understand concerns about pricing can be frustrating. We always encourage customers to contact us directly with any concerns so we have the opportunity to review the situation and work towards a resolution as we guarantee all of our work. Unfortunately without that conversation, it is difficult to properly address the concerns raised here. Custom plumbing has proudly served the community for over 37 years and our reputation has been built on honest communication, reliable, workmanship, and competitive pricing. Cost can vary significantly depending on the nature of the work completed, materials used and the specific service requirements involved. We value all customer feedback and remain committed to providing professional, reliable services and would welcome a call or visit to our office to let us know your concerns so that we may come to a resolution.
Frank Bartelen
GoogleApril 2026
We have used their services a couple of times and found them to be very prompt, efficient and of excellent quality.
Response from owner
Frank, Thank you so much for your kind words and for choosing us more than once! We truly appreciate your continued trust in our services. It means a lot to hear that you’ve found our team prompt, efficient, and delivering excellent quality—that’s exactly what we strive for every time. We look forward to working with you again in the future!
Vickie Girolami
GoogleMarch 2026
Custom Plumbing saved my mother a couple of times. When she bought her home and the main water pipe needed replacement and they were the only company who could do it in a timely fashion as she had no water. If in Sarnia, don't wait, it's a big job. Recently mom had a slight drip in the laundry room sink. The plumber came the next day and found a Crack in her pipe. All was taken care of quickly. We were told there's a minimum one hour charge so if anything else needed fixing that was the time to do it. Definitely recommend.
Response from owner
Thank you so much for your kind words and for taking the time to share your experience Vickie. We’re really glad we could be there for your mom when she needed help—especially in urgent situations like the main water pipe replacement. We understand how stressful it can be to be without water, and we always do our best to respond as quickly as possible. It’s great to hear that the recent repair in the laundry room was handled promptly as well. We always aim to be transparent about our service structure, including the minimum charge, so customers can get the most value out of their visit. We truly appreciate your recommendation and your trust in our team. If you or your mom ever need anything in the future, we’re always here to help!