Privacy Policy
Last updated: September 7, 2026
At Lambton Home Guide ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (lambtonhomeguide.ca) or use our directory services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Information you voluntarily provide to us, such as your name, email address, phone number, and any project details you submit when requesting a quote or contacting a professional.
- Usage Data: Information automatically collected about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. We use basic analytics to understand how users navigate our directory.
- Cookies and Tracking Technologies: We use cookies to improve your browsing experience, remember your preferences, and track aggregate site usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To connect homeowners with requested local service professionals.
- To communicate with you regarding your quote requests, inquiries, or support tickets.
- To maintain, improve, and analyze the performance of our website and services.
- To prevent fraudulent activity and ensure the safety of our directory ecosystem.
3. Sharing Your Information
We do not sell your personal information to third parties. We only share your information in the following circumstances:
- With Service Professionals: When you submit a quote request, we share your contact and project details with the relevant local contractors so they can provide you with an estimate.
- Legal Requirements: If required by law, subpoena, or other legal process, we may disclose your information to comply with legal obligations or protect our rights.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Third-Party Links
Our website contains links to third-party websites, including the external websites of the businesses listed in our directory. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to request access, correction, or deletion of your data. To exercise these rights, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date at the top. Your continued use of the website after any changes indicates your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@lambtonhomeguide.ca
Location: Lambton County, Ontario, Canada